Privacy policy

This Privacy Policy describes how OneFastShop LLC ("OneFastShop," "we," "us," or "our") collects, uses, and shares your personal information when you visit, use our services, or make a purchase from onefastshop.com (the "Site") or otherwise communicate with us (together, the "Services"). By using the Services, you agree to the collection, use, and disclosure of your information as described in this policy. If you do not agree, please do not use the Services.

We may update this Privacy Policy from time to time to reflect changes to our practices or for operational, legal, or regulatory reasons. We will post the revised policy on the Site and update the revision date at the bottom of this page.

1. What Personal Information We Collect

The information we collect depends on how you interact with us. In this policy, "personal information" means information that identifies, relates to, or could reasonably be linked to you.

Information we collect directly from you

  • Contact details such as your name, address, phone number, and email address.
  • Order information such as your billing address, shipping address, payment confirmation, email address, phone number, and the items you purchased.
  • Account information such as your username, password, and security questions if you create an account.
  • Vehicle information such as the year, make, model, trim, and engine of your vehicle when you use our vehicle search tools, ask us to confirm fitment, or save a vehicle to your garage.
  • Customer support information such as the content of emails, messages, phone calls, and return or warranty requests you send us, including photos you attach.
  • Review content such as the name, rating, text, and photos you submit when you review a product.

Information we collect automatically

When you use the Site we automatically collect certain information about your device and your interaction with the Services ("Usage Data"). This may include your IP address, browser type and version, operating system, device identifiers, referring URLs, the pages you view, the products you view or add to cart, and the dates and times of your visits. We collect Usage Data using cookies, pixels, and similar technologies. See Section 5 for details.

Information we collect from third parties

We may receive information about you from third parties, including:

  • Shopify, which hosts our store and processes checkout.
  • Payment processors such as Shopify Payments, Shop Pay, PayPal, Affirm, and similar providers, who share payment confirmation and limited billing details with us so we can fulfill your order.
  • Shipping carriers who provide tracking and delivery status.
  • Marketplaces such as eBay, if you purchase from us there, in the form of order and contact details needed to fulfill the order.
  • Advertising and analytics partners such as Google and Meta, who provide information about how you reached our Site.

2. How We Use Your Personal Information

  • Providing products and services. To process payments, fulfill and ship orders, send order and shipping confirmations, manage your account, process returns, exchanges, and warranty claims, and confirm product fitment for your vehicle.
  • Marketing and advertising. To send you marketing emails and text messages (where you have opted in), and to show you advertising for our products on other websites and platforms. You can unsubscribe at any time using the link in any marketing email or by replying STOP to any text message.
  • Security and fraud prevention. To detect, investigate, and prevent fraudulent transactions, chargebacks, abuse, and other illegal activity, and to protect the security of our Site and customers.
  • Communicating with you. To respond to your questions, provide customer support, and send service related notices.
  • Improving the Services. To understand how customers use the Site, troubleshoot problems, and improve our catalog, content, and user experience.
  • Legal compliance. To comply with applicable law, respond to lawful requests, and enforce our Terms of Service and policies.

3. How We Share Your Personal Information

We do not sell your personal information for money. We share personal information in the following circumstances:

  • Service providers. We share information with vendors who perform services on our behalf, including Shopify (ecommerce platform and hosting), payment processors, shipping carriers, warehouse and fulfillment services, email and SMS marketing providers, product review platforms, customer support tools, and analytics providers. These providers may only use your information to perform services for us.
  • Advertising partners. We work with advertising and analytics platforms such as Google and Meta that use cookies and pixels to measure the performance of our advertising and to show you relevant ads on other sites. This sharing may be considered a "sale" or "sharing" of personal information or "targeted advertising" under some state privacy laws. You can opt out as described in Section 7.
  • Business transfers. If OneFastShop is involved in a merger, acquisition, financing, reorganization, or sale of assets, your information may be transferred as part of that transaction.
  • Legal requirements. We may disclose information to comply with legal obligations, respond to subpoenas, court orders, or lawful requests from authorities, enforce our Terms of Service, or protect the rights, property, or safety of OneFastShop, our customers, or others.
  • With your consent. We may share information for any other purpose with your consent or at your direction.

4. Product Reviews and User Content

If you submit a product review or other content to the Site, that content, including your name as you enter it, your rating, your text, and any photos, may be displayed publicly. Do not include information in a review that you do not want made public. We may remove or edit reviews that violate our Terms of Service.

5. Cookies and Similar Technologies

Like most websites, we use cookies, pixels, and similar technologies on the Site. Cookies are small data files placed on your device. We use them to:

  • Operate the Site and remember your cart, your saved vehicle, and your preferences.
  • Understand how visitors use the Site through analytics tools such as Google Analytics.
  • Measure and improve our advertising through tools such as the Google Ads tag and the Meta Pixel.

Shopify provides details on the cookies used by stores on its platform at shopify.com/legal/cookies. Most browsers let you remove or reject cookies through their settings. Blocking cookies may affect how the Site functions. You can opt out of Google Analytics by installing the Google Analytics opt-out browser add-on, and you can manage ad personalization at adssettings.google.com and at facebook.com/ads/preferences.

Because there is no consistent industry standard, we do not currently respond to browser "Do Not Track" signals. We do honor Global Privacy Control signals where required by applicable state law.

6. How Long We Keep Your Information

We retain personal information for as long as needed to provide the Services and for the purposes described in this policy, including to maintain order records, process returns and warranty claims, comply with tax, accounting, and legal obligations, resolve disputes, and enforce our agreements. Order records are generally kept for at least seven years to meet these obligations. When information is no longer needed, we delete or de-identify it.

7. Your Rights and Choices

Depending on where you live, you may have some or all of the following rights regarding your personal information:

  • Access. The right to know what personal information we hold about you and to receive a copy of it.
  • Correction. The right to ask us to correct inaccurate information.
  • Deletion. The right to ask us to delete your personal information, subject to legal exceptions such as records we must keep for tax and accounting purposes.
  • Portability. The right to receive a copy of your information in a portable format.
  • Opt out of targeted advertising, sale, or sharing. The right to opt out of the use of your information for targeted advertising and the sale or sharing of your information with advertising partners. You can exercise this right on our Your Privacy Choices page.
  • Marketing opt out. The right to unsubscribe from marketing emails using the link in any email, and from text messages by replying STOP.
  • Non-discrimination. We will not deny you goods or services, charge different prices, or provide a different level of service because you exercised your privacy rights.

To exercise any of these rights, email support@onefastshop.com with the subject line "Privacy Request" or call (929) 352-6561. We may need to verify your identity before responding, for example by confirming the email address or order number on file. You may also designate an authorized agent to make a request on your behalf; we may require proof of that authorization. If we decline your request, you may appeal by replying to our response. We will respond within the time required by applicable law.

Residents of California and other U.S. states

If you are a resident of California, Virginia, Colorado, Connecticut, Utah, Texas, Oregon, Montana, or another state with a comprehensive consumer privacy law, the rights above are available to you to the extent provided by that law. In the preceding 12 months we have collected the categories of personal information described in Section 1, used them for the purposes in Section 2, and disclosed them to the categories of recipients in Section 3. We do not knowingly sell or share the personal information of consumers under 16 years of age.

Residents of the European Economic Area, United Kingdom, and Switzerland

If you are located in these regions, we process your personal information on the following legal bases: performance of a contract (to fulfill your order), our legitimate interests (operating, securing, and improving the Services and marketing to existing customers), your consent (for cookies that are not strictly necessary and for marketing where consent is required), and compliance with legal obligations. You have the rights listed above as well as the right to object to processing based on legitimate interests, the right to withdraw consent at any time, and the right to lodge a complaint with your local data protection authority. Your personal information is transferred to and processed in the United States, where privacy laws may differ from those in your country. Where required, we rely on standard contractual clauses or other approved safeguards for these transfers.

8. Children's Information

The Services are not intended for children, and we do not knowingly collect personal information from anyone under the age of 16. If you are a parent or guardian and believe your child has provided us with personal information, contact us at the address below and we will delete it.

9. Security

We use reasonable administrative, technical, and physical safeguards designed to protect your personal information. Checkout and payment data are processed by Shopify and our payment processors using industry standard encryption; OneFastShop does not store your full payment card number. No method of transmission or storage is completely secure, so we cannot guarantee absolute security. Please use a unique password for your account and keep it confidential.

10. Third Party Websites and Links

The Site may contain links to websites operated by third parties, including manufacturers, financing providers, and social media platforms. We are not responsible for the privacy practices of those sites. Information you provide on third party sites is governed by their privacy policies, which we encourage you to review.

11. Contact Us

If you have questions about our privacy practices or this policy, or if you would like to exercise your rights, contact us:

OneFastShop LLC
New York, USA
Email: support@onefastshop.com
Phone: (929) 352-6561

This policy is subject to change. Changes take effect when posted. Current revision: October 5, 2026.